StarBonding Terms of Service

Terms governing the StarBonding website, Windows software and live-stream transmission service

Effective date: 18 August 2026

Please read these Terms carefully. By creating an account, installing or using the StarBonding software, starting a trial, purchasing a plan, or otherwise using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

1. Provider and scope

StarBonding is provided by Star Video Vision ("we", "us" or "our"), Hyderabad, India. These Terms apply to starbonding.com, related account and payment pages, the Windows application, and servers and support services used to provide network bonding and restreaming. StarBonding is designed for live streaming. It is not a general-purpose VPN, anonymity service, Internet-access provider or archival video-storage service.

2. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a binding contract. If you use the Service for a company, organisation, client or other person, you represent that you have authority to bind that party.

3. Accounts and security

• Provide accurate, current and complete registration, billing and contact information and keep it updated.
• Keep your password, activation information, RTMP URLs, stream keys and destination credentials confidential.
• You are responsible for activity through your account or installation except to the extent caused by our breach of these Terms or applicable law.
• Notify support@starbonding.com promptly about unauthorised use, credential exposure or a security incident.
• Accounts and licences may not be sold, shared, sublicensed or transferred except under an authorised partner, reseller or written transfer arrangement.

4. Licence to the software

Subject to these Terms and your plan limits, we grant a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to install and use StarBonding software for lawful live-streaming during the applicable trial or paid period. Except where applicable law expressly permits it, you must not copy, modify, distribute, rent, lease, sell, sublicense, reverse engineer, decompile, defeat licence or security controls, extract proprietary components, or create a derivative product. Separately identified open-source components remain subject to their applicable licences.

5. Trials, plans, activation and limits

• Trial duration, data allowance, restream count and other limits are those displayed when the trial is issued. Trials may be restricted, changed or withdrawn to prevent abuse.
• Paid-plan duration, maximum simultaneous restream destinations, price and stated limits are those shown at checkout or in the applicable order or partner portal.
• A plan starts at the activation event shown during purchase or account issuance. Expiry is calculated from that event, not active streaming time, unless expressly stated otherwise.
• A plan does not renew automatically unless clearly disclosed and separately authorised. Where enabled, you may cancel future renewal before the next billing date.
• "Unlimited" data transfer means no stated fixed transfer quota; it does not mean unlimited throughput, connections, destinations, server capacity or uninterrupted availability.

6. Pricing, payment, taxes and refunds

Prices, currencies and taxes are shown at checkout. Payments may be processed by Razorpay or another displayed provider, whose terms and privacy practices also apply. Except where checkout, a written order or applicable law provides otherwise, payments are for the stated plan period and are not refundable merely because the Service was unused or partially used. This does not exclude mandatory consumer-law rights. Approved refunds are returned through the original payment method within a reasonable period, subject to provider processing times.

7. How network bonding and restreaming work

• Performance depends on your encoder, computer, adapters, Internet connections, mobile networks, routing, congestion, destination platforms and other systems outside our control.
• Aggregated performance is not guaranteed to equal the mathematical sum of connection speeds. Latency, packet loss, jitter, quality and protocol overhead affect usable capacity.
• The software may reduce use of a busy or degraded link and redistribute streaming traffic. This is adaptive behaviour, not a guarantee against interruption.
• Operational buffering may temporarily hold packets for transmission or recovery. It is not a recording, backup or archive.
• You remain responsible for encoder, bit rate, destinations, credentials, firewalls, networks, equipment and monitoring the live output.

8. Your streams and destination credentials

You retain ownership of audiovisual content and other material transmitted through the Service ("User Content"). You grant us only the limited worldwide, non-exclusive right necessary to receive, split, transmit, reassemble, temporarily buffer and forward User Content at your direction and to diagnose the Service. You represent that you have all rights, permissions and licences required to transmit User Content and use every destination account. RTMP URLs and stream keys are confidential credentials and we use them solely for configured destinations.

9. Acceptable use

You must not use the Service to transmit unlawful, infringing, fraudulent, defamatory, abusive or malicious content; stream to unauthorised destinations or evade restrictions; operate it as a general-purpose VPN, proxy, relay, anonymity service, botnet component or attack tool; introduce malware, probe or attack systems, interfere with users, overload infrastructure, manipulate usage records or bypass plan, licence or security limits; resell or white-label it without written permission; or violate applicable law, orders, destination-platform terms or Internet-provider terms.

10. Third-party services

The Service interoperates with third-party encoders, Internet providers, payment providers and streaming destinations selected by you. We do not control their availability, policies, moderation, ingest behaviour, account actions or technical changes. You are responsible for complying with their terms.

11. Availability, maintenance and changes

We aim to provide a reliable Service but do not promise uninterrupted, error-free or loss-free transmission. We may maintain or relocate servers, update routing, release software updates or modify features for security, capacity, legal or operational reasons. Where practicable, we will give notice of planned material interruptions or material adverse changes. We may require supported software versions and stop supporting obsolete or insecure versions. No SLA applies unless separately signed.

12. Privacy, logs and lawful disclosure

Our Privacy Policy explains how we handle account, payment, device, network, diagnostic and streaming-related data. The Service is not designed to make users anonymous. We may retain and disclose records when required by law, valid legal process, competent authority, or reasonably necessary to investigate fraud, abuse, security incidents or violations. We will not voluntarily disclose User Content or personal data for unrelated purposes except as described in the Privacy Policy.

13. Suspension and termination

You may stop using the Service at any time. Account deletion and personal-data requests may be made through support@starbonding.com, subject to legal retention requirements and unresolved transactions or disputes. We may suspend or restrict access where reasonably necessary for a security threat, unlawful use, payment reversal, infrastructure harm, credential compromise, court or government direction, or serious breach. For other remediable breaches, we will ordinarily provide notice and an opportunity to cure. On expiry or termination, your licence ends; provisions that by their nature should survive continue.

14. Intellectual property

The Service, software, website, documentation, designs, trademarks, logos and related technology are owned by or licensed to Star Video Vision and protected by applicable intellectual-property laws. No ownership is transferred to you. Feedback may be used by us without restriction or payment, without publicly identifying you without permission.

15. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We disclaim implied warranties where lawfully permitted. We do not warrant that bonding will prevent every interruption, every link will be used continuously, a destination will accept or publish a stream, or the Service will meet broadcast, emergency, safety-critical or mission-critical requirements. Nothing excludes a warranty or consumer remedy that cannot legally be excluded.

16. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary or consequential loss, or lost profit, revenue, business, goodwill, anticipated savings, data or opportunity. Our aggregate liability arising from a plan or event will not exceed the amount paid for the affected plan. This cap does not apply to fraud, wilful misconduct, death or personal injury caused by negligence, obligations that cannot lawfully be capped, or other liability that law does not permit us to limit.

17. Indemnity

To the extent permitted by law, you will indemnify Star Video Vision against third-party claims, losses and reasonable costs arising from unlawful User Content, lack of streaming rights, unauthorised destination use or material violation of Section 9. We will give reasonable notice and allow participation in the defence. This does not require a consumer to indemnify us for our negligence, breach or unlawful conduct.

18. Force majeure

Neither party is responsible for delay or failure caused by events beyond reasonable control, including widespread Internet or cloud failure, cable cuts, power failure, natural disaster, epidemic, war, civil disturbance, government action, labour disruption, or failure of a third-party network or destination, provided reasonable steps are taken to reduce the impact.

19. Changes to these Terms

We may update these Terms to reflect changes in the Service, law, security or business operations. The revised Terms will show a new effective date. We will provide reasonable advance notice of material adverse changes when practicable. Changes will not retroactively reduce accrued rights or override mandatory law. Continued use after the effective date constitutes acceptance; if you do not accept, stop using the Service before that date.

20. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any non-waivable consumer or statutory forum, courts at Hyderabad, Telangana, India will have exclusive jurisdiction. Before court proceedings, each party should attempt in good faith to resolve the dispute through written notice and 30 days of discussion, unless urgent interim relief is required.

21. General terms

These Terms, the Privacy Policy, applicable checkout or order details and separately signed agreements constitute the entire agreement. A separately signed agreement prevails over a direct conflict. Unenforceable provisions will be limited or removed only as necessary. Failure to enforce is not a waiver. You may not assign these Terms without consent; we may assign them as part of a reorganisation, sale or transfer subject to applicable law. Nothing creates a partnership, employment, franchise or agency relationship.

22. Contact and consumer grievances

Consumer Grievance Officer: Anil Chandra K, Grievance Officer, Star Video Vision. Email: support@starbonding.com. Telephone: +91 9000 900 300. We aim to acknowledge consumer complaints within 48 hours and resolve them within one month, subject to their nature and complexity.